Responsibilities

• Oversee all store management – employees, financials, inventory, hiring, resolving complaints, vendor relations, scheduling, safety and security, and scheduling
• Ensure an outstanding customer experience and drive sales by welcoming guests, sharing product knowledge, providing recommendations, and carrying out product for guests
• Establish long-term relationships with regular guests by remembering names and favorite product
• Create a positive work environment where employees are engaged, motivated, and inspired
• Encourage employee development by promoting use of Top Ten’s professional development payback program
• Maintain excellent relationships with customers, vendors, and merchandisers
• Work with Top Ten to hire talent, resolve escalated employee or customer issues, and drive sales by executing promotions and marketing plans
• Complete store administration and ensure compliance with Top Ten’s policies and procedures
• Lead and support visual directives from marketing, check in product from vendors, fill shelves and move merchandise as necessary, and oversee inventory processes
• Meet Top Ten’s store standards by maintaining a clean and safe store
• Resolve any escalated customer complaints, safety and security concerns, and employee disagreements
• Provide Top Ten with daily sales, store updates, customer requests, and report on unresolved issues
• Comply with all laws and regulations regarding the sale of alcohol
• Propose innovative ideas to increase market share
• Additional store manager duties as needed
Requirements
• Candidate must have 2+ years’ experience in the liquor/wine industry
• Candidate must be willing to work nights, weekends, and holidays
• Candidate must be able to lift 50+ lbs with reasonable accommodation
Skills
• Proven success as a liquor store manager
• Powerful leadership skills
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
Benefits
• Leading compensation
• Bonus plan
• Health Insurance Contribution
• Dental and vision insurance
• 401(k) with matching company contributions after 1 year
• Paid vacation
• Merchandise discount
• A fun, collaborative working environment
 
Job Type: Full-time
Pay: $50,000.00 – $55,000.00 per year
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